We are an award winning fast growing, family-owned dealership serving the northern NJ Tri-State area for over 40 years, selling quality pre-owned trucks, vans, SUV's and commercial diesel vehicles.

We are currently seeking a Front Office Sales Associate to join our growing team. If you thrive in a fast-paced environment, have the drive and initiative to succeed, and are a creative problem solver, then we are excited to talk to you.

As a local dealer, many of our customers are repeat customers that refer friends and family, so if you are a people-person, and love maintaining relationships, this is your calling! As our Front Office Sale Associate, you are often the first person the customer sees or speaks with at our dealership. As a result, you have an opportunity to make a strong, personable impression on every customer you come in contact with.

We live and breathe the automotive industry, and are excited to welcome an ambitious individual to continue to exceed physical and digital automotive sales strategies. We thrive to always be one step ahead in the ever-changing automotive technological global marketplace, so an excitement for researching and implementing new industry trends, advertising, marketing and sales strategies is a necessity.

As experts in the industry, we truly have a passion for mentoring our employees, and reward initiative with opportunity for growth. If you are someone who likes to grab the bull by the horns, are a go-getter, and enjoy brainstorming new ideas and ways to drive customer sales, advertising, marketing and social growth, get in touch with us today!

RESPONSIBILITIES:

Receptionist’s responsibilities generally include the following:

• Advertising, marketing, sales ideation and execution to drive automotive sales
• Creating physical and digital sales and marketing campaigns including social media
• Identifying community, local and digital partnership and advertising opportunities and events
• Researching and executing new social media and advertising campaign trends for the automotive industry
• Creating a positive first impression and delivering an exceptional and enticing customer experience
• Assisting in scheduling and confirming sales appointments - following up with customers
• Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries.
• Gathering accurate / needed information from the customer for test drives through closeout of a sale
• DMV knowledge
• Updating / assisting with website information
• Assisting with online car sales / postings
• Basic accounting and finance skills
• Responding to customer questions and concerns.
• Answering dealership group phones, greeting and receiving prospects and customers.
• Typing memos, correspondence, reports, and other documents.
• Other duties as assigned.

QUALIFICATIONS

• A passion for creating and closing automotive sales is a must!
• Extremely organized and attention to detail
• Digital and online technology skills - computer literate
• Basic knowledge with printer, scanner, fax
• Proficient in Microsoft Word, Excel, Google Drive a plus
• Social Media knowledge and social advertising knowledge or research skills i.e. Facebook (marketplace), Instagram, Twitter etc.
• Strong Customer Service / Customer Facing Background
• High level Multi-tasker & attention to detail in a busy setting
• Excellent listening/communication skills
• Excellent verbal and written communication skills, including the ability to effectively present information and respond to questions and management
• Outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance
• Must be able to stand, sit and mobilize through various dealership work areas (sometimes for extended periods)
• Excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrates ability to work with diverse people groups
• Must have skills in handling and counting cash accurately

Required Education and Experience:

• High School Diploma or equivalent.
• Bachelors or pursuing Bachelors in Business, Sales or advertising a plus
• Two to three years' previous experience a plus
• Valid driver’s license and clean driving record

EQUAL OPPORTUNITY

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Schedule:

• 8 hour shift

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person

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