Audio Visual Event Technicians - Leads and Supervisors

Encore, the leading event production company is passionate about events that transform, and they have the resources and experience to make them unforgettable. With a global footprint reaching more than 20 countries, they have experienced tremendous growth in recent years, extending solutions to create in-person, virtual and hybrid event experiences. Discover how the entire organization is invested in your future and your success!

Amazing Perks!

• Competitive Hourly Rate
• Medical, Dental, Vision and Life Insurance
• Health Savings & Health Reimbursement Accounts
• Flexible Spending Accounts
• Employee Assistance Program
• Retirement Planning Options (401k)
• Career Wear Reimbursement
• Part-Time Regular Benefit Offerings
• Variety of Volunteer Benefits
• Commuter/Transit Benefit
• Vacation Days, Paid Holidays, Floating Holidays & Sick/Personal Days
• Premium Recognition Program (CenterStage)
• Performance Incentive Plans (GEI Bonus)
• Employee Referral Program
• Annual Merit Evaluations

We’re Recourse Communications and we match top talent with top opportunities. Our client, Encore, has worked hard to create a company and a culture that’s truly in support of people, their careers and their lives, filled with opportunities to grow, advance and thrive. Their focus is on you!

As an Audio Visual Event Technical Lead you are responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. You will ensure accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment. You will troubleshoot technical issues and resolve problems quickly as they arise. You will comply with all Company security and safety measures and keep equipment secure from theft and/or damage when in use. You will provide excellent service and strive to exceed the expectations and needs of internal and external customers.

As an Audio Visual Event Technical Supervisor you will lead floor operations with a focus on customer service, staff leadership and development. You will directly lead the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. You will be responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment. You will troubleshoot technical issues and resolve problems quickly as they arise and comply with all Company security and safety measures.

About You

Audio Visual Event Technical Lead

• High school diploma (Associate’s degree is preferred)
• 2-3+ years of customer service or hospitality experience (preferred)
• 2-3+ years of live event audio visual experience
• Valid driver’s license,

Audio Visual Event Technical Supervisor

• Bachelor’s degree (preferred)
• 3-5 years of customer service or hospitality experience (preferred)
• 3-5 years of live event audio visual experience
• Knowledge of technical theory
• Advanced problem-solving skills
• Experience leading workflow and team members
• Valid driver’s license

About Encore

Encore is a global leader in A/V technology and hybrid, virtual or in-person event planning. The company works with event and meeting planners, marketers, exhibitors around the world.

Apply Now

There’s no better time than nowto grow your career! Click “Apply Now” to submit your updated resume for consideration.

Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Live event audiovisual: 2 years (Preferred)

Work Location: One location

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