Associate LAN Administrator Job at Computer Enterprises, Inc. (CEI)

Computer Enterprises, Inc. (CEI) Waterford, CT

Job description

Our energy client is looking for an Associate LAN Admin that has troubleshooting skills and great communication skills. The position is Customer Service/Help Desk oriented. This is a contract position for 2 years. This position is on site in Waterford, CT. The pay is 20-25/hr.

Requirements:

  • Knowledge of software applications and hardware is desired.
  • Customer Service Skills: Possesses a broad understanding of customer needs and of how to meet those needs.
  • Technical: Has the ability to translate that knowledge gained by education and/or experience into benefits for the customer. Expert communicator: Must be an able listener. Communicates early and often with the customer keeping them informed of the situation. Judgement: Ability to respond to multiple customer and employee/contractor requests or demands.
  • Teamwork: Willingly cooperates and works collaboratively towards solutions that generally benefit all parties and accomplishes company/group objectives.

What are the top (at least 3 if possible) “must have” skill sets (technical/functional) which are required?

  • Previous helpline or customer service experience
  • Excellent communication skills
  • Troubleshooting and problem solving skills

Nice to Have

  • Windows 10
  • iOS

Job Types: Full-time, Contract

Pay: $20.00 - $25.00 per hour

Schedule:

  • 8 hour shift

Work Location: One location




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