Associate Implementation Specialist (DRP) Job at Tekion
At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!
Job Description
Retail: This role will work closely with our customers, automotive partners, and various teams to train on digital retail sales, desking, F&I, and CRM tools. As an ideal candidate, you'll ensure a seamless and compliant process for our customers, adhering to the standards of the dealership, OEMs, lenders, and regions. You'll work with both onsite and remote teams to meet deliverables and provide support. We're looking for someone who is detail-oriented, adaptable, and a great communicator, with a passion for automotive sales and customer satisfaction.
Key Responsibilities
Retail
- Work closely with customers, automotive partners, and various teams to train digital retail sales, desking, F&I, and CRM tools.
- Ensure a seamless and compliant process for customers, adhering to the standards of the dealership, OEMs, lenders, and regions.
- Collaborate with both onsite and remote teams to meet deliverables and provide support.
- Focus heavily on automotive desking, sales, digital retail and CRM.
- Ensure Automotive Enterprise Cloud Sales tools and ARC cloud sales system is configured accurately according to timelines that build the confidence of end users.
Skills and Experience
- Has a passion for improving existing systems and enjoys coming up with creative solutions.
- Is a great communicator with excellent written and verbal skills, able to connect with people at all levels.
- 0-2 work experience is required.
- Loves solving problems and pays attention to even the smallest of details.
- Manages their time well and is always looking for ways to improve their workflow.
- Can adapt to changing situations and environments with ease.
- Is a team player, always eager to collaborate and build strong relationships with colleagues.
- Can translate customer feedback into actionable deliverables for internal teams.
- Thrives in a fast-paced startup environment and is excited to contribute to its success.
- Has a passion for learning and taking on new challenges.
- Is willing to travel up to 50% of the time to support our customers and partners.
Preferred Skills
- Knowledge of Microsoft Office 365
- 1-2 years in Project Management (preferred)
- PMP Certification
Perks and Benefits
- Competitive compensation and generous stock options
- 100% employer-paid top-of-the-line medical, dental and vision coverage
- Great benefits including unlimited PTO, parental leave and free snacks and beverages
- The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
- Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
- Work on the latest and coolest technologies – everything is home-grown and built ground-up
- A dynamic work environment with a strong sense of community and collaboration
- The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
- Exciting opportunities for career growth and development
Current Tekion Employees – Please apply via Greenhouse Internal Job Board
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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