Associate Director, Change Management and Communications Job at Spring Health
Our mission: eliminating every barrier to mental health.
Reporting to the Chief People Officer, the Associate Director of Change Management and Communications will own the creation and execution of change management and communication plans that inspire commitment and win the hearts & minds of our team members. In addition, this leader will drive our external communications strategy including public, media relations, executive communications and thought leadership, reputation management and crisis communication in service of advancing Spring Health's position as a disruptor and leader.
What you'll be doing:
- Build a change management playbook that equips leaders to become change agents and master communicators in order to increase team members' readiness for and commitment to change and transformational growth.
- Proactively work with C-level executives and the Extended Leadership Team to identify key strategic and organizational developments that need communication, and create communication plans around these messages as necessary.
- Develop and deploy internal communication strategies and practices that are clear, transparent, and authentic and supported by high-quality, meticulous internal communication plans and assets.
- Integrate and streamline our methods and channels of communications to build meaningful connections, maximize efficiency, and reduce burnout in our hybrid, distributed workforce.
- In partnership with our PR agency and employer brand lead, execute an external communications strategy that highlights our team members, leaders, product launches, and company as thought leaders as we disrupt the healthtech industry.
- In partnership with our PR agency and Diversity, Equity, and Inclusion (DEI) lead, own both proactive and reactive external communications in response to social events and situations that relate to our company mission and advance our social impact.
- Partner with the People Team to build the change and communication plans for company level initiatives in the areas of wellbeing, organizational development, DEI, HR policy, and total rewards.
What we expect from you:
- 5+ years leading change management & comms in a hyper growth environment
- Ability to speak and write in a way that is concise, commanding, and inspiring
- Insatiable curiosity to learn and understand our business and operating model
- High sense of urgency and results focus combined with a service orientation
- Proven track record of seeing around corners to anticipate and solve problems
- Naturally relentless in breaking barriers to get things done with speed and quality
- Outstanding ability to read the tone and sentiment of our culture and adapt accordingly
The target salary range for this position is $138,650 - $180,325, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.
Benefits provided by Spring Health:
Focus on total health including:
- Generous medical, dental, vision coverage available day 1 + access to One Medical
- 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- Flexible paid time off in addition to 12 paid holidays throughout the year
- $500 per year Wellness Reimbursement
- Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+)
Supporting you and your family:
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
- Access to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neurodivergent experience.
Supporting you financially through:
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
Creating a culture you can thrive in:
- Flexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices
- Calm Fridays: no meetings, no distractions, just time for you to get work done.
- Up to $1,000 Professional Development Reimbursement per calendar year. Any requests over $250 must be requested for pre-approval prior to enrollment by sending an email to the People Team.
- $200 per year donation matching to support your favorite causes
Hypergrowth meets impact
What to expect working here:
- You will be held accountable to an exceptionally high bar and impact.
- This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact.
- You will be challenged to set and protect your own boundaries.
- You will create processes & products that have never existed before.
- You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be.
- Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows.
And...
- You get to be surrounded by some of the brightest minds in the field.
- You get to learn and grow at an extremely accelerated pace.
- You will experience transparency, integrity, & humility from leadership.
- You will be empowered to constantly challenge the status quo.
- You get the space to experimentation & innovation.
- You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly.
- You will become more resourceful and resilient.
- You get to be part of a winning team that opens doors in the future.
Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
Our privacy policy: https://springhealth.com/privacy-policy/
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