Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

GENERAL PURPOSE:
The Application Business Analysis is responsible for providing ongoing system support.
Works with business customers and IT partners to identify, understand and resolve issues Coordinates the efforts of internal and external resources and key business partners in the support of existing production systems.

The base salary range for this role is $63,900 - $102,900. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:
Relationship Management

• Document functional business requirements as needed to support technical development.

• Foster relationships with Business partners and Support teams

Development Lifecycle

• Participate in validation processes to ensure that detailed designs match high level designs

• Partner on test execution throughout all phases of testing (i.e. unit, end-to-end, integration, performance, operational readiness, user acceptance.)

• Help to manage User / Business acceptance testing and obtain sign-off

Vendor Management

• Work with software and/or hardware vendors on enhancements and production issues

Production Support

• Supporting existing production systems

o Collaborating with IT and business users to ensure timely and successful issue resolution
o Analyzing system issues to help identify and address root causes
o Ensuring the related fixes and/or enhancements are tested successfully (by IT and by key users)
o Performing business analysis activities working with key users in the continual improvement of business processes

COMPETENCIES:
People

• Building Effective Teams (for managers of People and Projects)

• Developing Talent (for managers of people only, N/A for this role/level)

• Collaboration

Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

Business

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility

With particular emphasis on the following specific position-related competencies:

• Business Acumen

• Analysis and Judgment

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• At least 2 years experience supporting merchant communities or merchandising (RMS preferable) and GTM (Bamboo Rose preferable) systems within high volume retailers in these business areas. Solid understanding of retail dynamics

• Undergraduate degree or equivalent work experience in supporting retail system delivery

• Ability to act independently

PREFERRED QUALIFICATIONS:

• Strong understanding of RMS Merchandising and /or Bamboo Rose GTM system

• Excellent communication skills

• Working experience in Retail, particularly in Operational Support

• Strong analytical, problem solving, root cause analysis

PHYSICAL REQUIREMENTS/ADA:
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. This position requires the ability to use a computer, work as part of a team, and the ability to communicate with team members and others. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES:
N/A

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.