Additional Information: This hotel is owned and operated by an independent franchisee, AHS Hotel Group. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

JOB SUMMARY

Our beautiful new 88-key SpringHill Suites features a conference center, full-liquor license and over 3,000 sq ft of flexible meeting space. At SpringHill Suites, we strive to be the best and demonstrate excellence in everything we do. Our consistently high measurable scores and ratings illustrate the performance excellence of our team. We provide genuinely friendly service to guests. We are proud of our affiliation with Marriott and we adhere to brand standards. We enjoy a culture of unwavering integrity, respect and a fun working environment where every associate is valued and appreciated.

The Assistant General Manager will assist the General Manager in all aspects as requested, with emphasis on administrative, brand updates and hotel oversight in the absence of the General Manager. Some duties and tasks include:

• Responsibility over front desk operations and associates.
• Trains, coaches, inspires and mentors to develop associates.
• Assists in interviewing and screening applicants.
• Assists and ensures new hiring procedures are in compliance.
• Resolves guest complaints following brand resolution standards.
• Assists GM with strategic planning to achieve short and long-term goals.

The above list of responsibilities is not exhaustive, but includes key duties.

The new Assistant General Manager's position is available immediately. We invite qualified applicants with a creative spirit to submit their resume.

JOB REQUIREMENTS

• Minimum two years' experience in a hotel AGM position, or similar hotel management position, preferably in a Marriott brand.
• Marriott hotel and knowledge of Fosse PMS is essential.
• Available to work a flexible schedule to meet the needs of the hotel, including days, some evenings nights, weekends and holidays.
• Advanced proficiency in various computer applications such as Word, Excel, PowerPoint, Outlook, Microsoft Teams and other software to meet the needs of the job.
• Excellent literacy skills necessary for reports, administrative, data interpretation, with some keen understanding of event management.

Role model leadership skill that consistently demonstrates a high level of professionalism, quality guest service and anticipation of guest needs.

• Must be reliable, punctual and committed to joining a team.
• Some shift work may be scheduled based on the business needs.
• Shift coverage when scheduled associates are not available.
• Assists in setting-up and taking-down conference room lay-out.
• Assists in welcoming meeting planners at the start of events.
• Takes initiative to support other departments when there is staff shortage.
• Must reside within a 45 minute drive of the Willow Park area

This company is an equal opportunity employer.

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