POSITION TITLE: Assistant General Manager

REPORTS TO: General Manager/ Ownership

POSITION SUMMARY:

The Assistant General Manager is responsible for all aspects of operations at the hotel and provides support to the General Manager.

Directs and coordinates hotel activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotels mission, guests, employees and ownership’s satisfaction.

ASST GENERAL MANAGER DUTIES AND RESPONSIBILITIES:

• Assist the General Manager in his/her day to day operations.
• Assigns duties to Dept Leaders and observer performance to ensure adherence to hotel policies and established operating procedures.
• Provides training to staff and Dept Leaders.
• Promotes the property within the hotel industry, local community and trade associations.
• Monitor the Guest feedback on TripAdvisor, other social media sites
• Resolves and/or assists the General Manager in resolving guest complaints and service recovery process.
• Selects or assists in the selection of hotel staff .
• Review employee performance and conducts personnel actions such as progressive disciplinary actions..
• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
• Performs daily, weekly and monthly property inspections.
• Performs sudden audits on rooms and other operating areas.
• Provide effective leadership to hotel team members.
• All Other duties as assigned by the General Manager or Management.
• Available to work when needed, including weekends, holidays, and nights.
• EDUCATION: A university degree or diploma in hotel management preferred managing with experience managing or re-positioning a hotel with clear track record. Experience in financial accounting, personnel supervision and problem resolutions is an added advantage. Excellent computer system skills. (Excel)
• EXPERIENCE: A minimum 5 years’ experience in hospitality management to include Front Office and Housekeeping management experience.

We offer competitive pay, full benefits package as well as hotel discounts, free parking and meals, with opportunity for advancement!

EOE & Drug Free Work Place

Must be authorized to work in the US

Come join our team!

Margaritaville Beach House 2001 S. Roosevelt Blvd, Key West, FL 33040

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Commission pay
• Signing bonus

Work Location: In person

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