Position Summary:

Work as an Application Performance Monitoring Engineer on our team as we help the customer overcome their most difficult challenges in performance monitoring. Gather customer application data and diagrams, leverage expertise in recommending baseline monitoring thresholds, recommend performance monitoring KPIs and SLAs, and provide monitoring tool infrastructure recommendations. Employ expertise in performance monitoring tool alerts, dashboards, and data trend analysis in a monitoring tool. Use your customer service expertise to help manage tasks and organize large amounts of data to use for instrumentation into an enterprise monitoring solution. Provide technical solutions to a wide range of difficult problems. Provide on-the-job training to application POCs and event management. Develop and tweak documentation. This position is open to remote delivery anywhere within the U.S., including the District of Columbia.

Location(s): Anywhere, US. Candidates from HUBZones (https://maps.certify.sba.gov/hubzone/map%22%20/l%20%22center=39.828200,-98.579500&zoom=5%22%20/t%20%22_blank) preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently available.

Basic Qualifications:

• 10+ years of experience with integration engineering.
• 3+ years of experience in AppD with installing agents, forwarders, APIs, performance monitoring tool alerts, dashboards, and data trend analysis in a monitoring tool.
• 3+ years of experience with ServiceNow ITSM.
• Experience with recommending baseline monitoring thresholds and performance monitoring KPIs and SLAs.
• Experience with gathering and organizing large amounts of data to use for instrumentation into an Enterprise monitoring solution.
• Experience with creating technical documentation.
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements.
• Ability to provide monitoring tool infrastructure recommendations.
• Master's degree in Computer Science, Electronics Engineering, or technical equivalent and 10 years of professional experience or a total of 20 years in lieu of education.

Additional Qualifications:

• Experience with the VA.
• Experience with Splunk ITSI, Dynatrace, SolarWinds or ScienceLogic a plus.
• Experience with VA VistA.
• Experience with the ServiceNow Visual Task Boards.
• Experience in Agile and Scrum.
• Ability to work with customers and manage schedules.
• Possession of excellent verbal and written communication skills.
• Public Trust.

About Us:

VetCentric is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management. VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia.

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, and dental benefits
• 15 days leave and 11 days of paid Federal Holidays
• 401(k) with matching plan
• Annual training budget

E-Verify Employer. EOE Females/Minorities/Protected Veterans/Individuals with Disabilities. Gen3 is committed to fostering and empowering an inclusive community within our company. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law.