Application Development Manager - SFCC Job at Jo-Ann Stores, LLC
Summary
The Manager, eCommerce Engineering is responsible for the overall delivery of architecture, design, development and support for the JOANN eCommerce, mobile technologies and Order Management System. This position works cross functionally with business teams, IT and external partners to ensure the digital technologies support our omni-channel roadmap. This role provides the leadership, direction, and oversight for our continued engineering roadmap including defining and managing our strategic direction, growing and developing our team and supporting our ongoing agile development practices. Leads eCommerce, mobile application, and OMS development through internal resources and managing external development partners.
Principle Duties & Responsibilities
- Manage omni-channel projects, continuous improvement initiatives, business-as-usual, operational performance, production support and finances to ensure availability and reliable operation of .com & mobile IT systems. 20%
- Responsible for development, enhancement and maintenance of Order Management System and integration into up and down stream systems 20%
- Responsible for KPI management of ecommerce platform. Proactive in resolving potential issues. 20%
- Provide technical guidance to product owners to support scope, requirements, project estimation. Leads technical execution plans. 15%
- Manage, mentor, train and provide guidance to internal and external developers encouraging technical skill growth and common development methodologies. Manage external vendor partnerships. 15%
- Monitor site performance on an ongoing basis. Identifies solutions to optimize performance of site such as response time, page load times, search engine optimization, site testing and all other analytical key performance indicators. Responsible for site load and stress testing. 5%
- Work with leaders to develop the strategic direction of the eCommerce roadmap. Stay on top of changing technology in the digital commerce space. 5%
Education Requirements
Minimum: 4 year/ Bachelors degree in Computer Science or Engineering
Experience Requirements
Minimum: 5& years experience required in websites, mobile apps, OMS, agile, etc
Knowledge, Skills, and Abilities
- Experience launching and managing websites and mobile apps, Salesforce Commerce Cloud (Demandware) preferred
- Knowledge of JAVA, JavaScript/JSON, JQuery, Ajax, SHTML, CSS/SASS, and XML
- Experience or working knowledge building web applications using HTML/CSS/JavaScript/jQuery, Template technologies, micro services, REST Web Services and other JavaScript frameworks (such as Electron, NodeJS, React, headless etc.)
- Understanding of Agile Development methodologies
- Experience with Order Management System (Sterling preferred)
- Experience managing external development partners
- Hands-on development of both front-end and back-end
- Financial Management experience
- Experience using site speed monitoring tools, web analytics tools, Tag Manager and other data tools
- Strong communication skills with the ability to effectively communicate ideas between both technical and non-technical groups
- Effective problem solving, leadership and analytics skills
- Search Engine Optimization experience preferred
Supervisory Responsibilities
Manages a team of 6-10 developers
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This position will be located at:
5555 Darrow Road Hudson, OH 44236JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.
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