ACORN PUBLIC LIBRARY DISTRICT
JOB DESCRIPTION

TITLE: Adult Services Assistant DEPARTMENT: Adult Services
REPORTS TO: Adult Services Manager CLASSIFICATION: Non-Exempt
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The Acorn Public Library District is seeking a friendly and enthusiastic individual who enjoys working with the public to join its staff as a part-time Adult Services Assistant. This individual must possess the ability to represent the library in a positive fashion to all patrons and guests. This position is 18 hours per week. Hours will include mornings, afternoons, evenings and alternating Fridays/Saturdays as needed by the department.

Duties:

1. Provides clear, accurate, timely answers to all customer inquiries.

2. Provides general reference, reader’s advisory, and interlibrary loan services to patrons in the Library, on the telephone, and online.

3. Assists patrons in the use of online catalogs, online databases, computer software and hardware, online services, internet, and other technology equipment available for public use.

4. Participates in professional development activities relating to areas of responsibility.

5. Contributes to the Library’s internet presence, including the website and social networking websites.

6. Assists with developing the collection through material selection and maintenance.

7. Makes reminder calls for library programs and events.

8. Facilitates occasional library programming.

9. Instructs computer, tablet, and smart phone classes covering a variety of topics.

10. Assists with the creation of marketing materials for Library events.

11. Creates and maintains displays, pathfinders, and other library resources.

12. Performs other miscellaneous duties as assigned.

Minimum Qualifications:

Education:

Bachelor’s degree preferred, but not required.

Experience:

Minimum of 6 months of customer service experience in a comparable business, organization, or library.

Skills:

Excellent customer service skills.

Knowledge of Office products.

Knowledge of technology, computers, and software applications.

Knowledge of web-based utilities and applications.

Knowledge of reference techniques.

Effective communication skills in English, both orally and in writing.

Contacts:

Internal:
Library staff and management.

External:
Patrons, vendors, Library systems, government and community organizations and other libraries.

Physical Requirements:

Ability to lift and carry up to 50 pounds occasionally and up to 10 pounds frequently, and ability to push a cart weighing 100 pounds.

Working Conditions:

Work is performed in a typical library environment. Part-Time position. Requires some weekend and evening work.

To apply, please send a letter of interest and resume. No phone calls, please.

NOTE: All candidates must successfully complete a background check before being hired.

Application Contact:

Kortni Springer, Adult Services Manager

Job Type: Part-time

Pay: $14.66 per hour

Ability to commute/relocate:

• Oak Forest, IL 60452: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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