Adult Restorative Services Coordinator Job at City of Burlington, Vermont

City of Burlington, Vermont Burlington, VT 05401

General Purpose

This position serves on a team of those responsible for the coordination and delivery of the CJC’s adult Restorative Justice services, from pre-charge through reparative processes, and with responsible and impacted parties. The work is closely integrated with our Diversion and Pretrial Service programs. A key focus of the position is to be outcomes-driven with respect to equity, inclusion and belonging. Other measures of success include successful completions, affected and responsible party satisfaction, and restitution paid to affected parties.

Union: American Federation of State County and Municipal Employees (AFSCME).

Essential Job Functions

Restorative Process Scheduling and Coordination


  • Work with the Adult Restorative team to conduct intakes, assess needs, schedule and implement restorative processes with responsible and affected parties (only representing one party in any given case unless good cause is shown to do otherwise), in partnership with contracted Cultural Advocates and volunteers, when appropriate.
  • Provide staff support to the restorative justice processes including but not limited to: scheduling, organizing and attending meetings, supporting the participation of volunteers and following through on data and policy needs presented by the cases.
  • Provide cultural advocacy or work in partnership with a Cultural Advocate when appropriate within the restorative process. Cultural Advocates serves identity-specific groups, taking into account identity, language, history and contexts of historical marginalization and oppression. Advocates draw on their knowledge of, and connection to, their community’s social, political, cultural and gender issues.
  • Develop and maintain working relationships with relevant stakeholders including those in criminal-legal system (Burlington Police Dept., UVM Police Services, Winooski Police Dept., State’s Attorney, VT Dept. of Corrections, VT Center for Crime Victim Services) and community-based providers (Steps to End Domestic Violence, HOPE Works, Pride Center, USCRI VT, AALV, etc.).
  • Support affected and responsible parties of crime by helping them navigate the criminal-legal system, advocating for services when they experience barriers, and connecting them to processes, goods and services that will enhance their safety and lessen the impacts of their crime. Provide support and validation to affected parties whether or not they choose to participate in a restorative process.
  • Work to create conditions of accountability-taking for responsible parties at all stages of the restorative processes
  • Provide trauma-informed, culturally literate responses to the range of experiences participants impacted by and responsible for harm have lived
  • Work in coordination with CJC and BPD-based Victim Services Specialists to integrate restorative processes, when needed or appropriate.
  • Stay current in practical knowledge of the theories, practices and methodologies in the fields of restorative and transformative justice, trauma-informed care, leveling power dynamics and other issues related to equity, justice and inclusion.
  • Schedule and facilitate twice/month RTAP classes with adults and youth charged with retail theft.
Administrative and Data Related
  • Collect, track and evaluate feedback using Results-Based Accountability metrics, aiming for a minimum of 30% response rate
  • Document and track all required participant data in combination of Sharepoint and Law Manager software platforms
Miscellaneous/Other
  • Educate area service providers on the restorative justice program principals and build a network of community support
  • Act as “Ambassador” for the City, carry out work and interacting with co-workers and the public in respectful profession manner.
  • Contribute toward making the BCJC an anti-racist organization through serving on at least one internal committee, and through active self-reflection/awareness regarding one’s own identities and toward promoting equity, sensitivity and inclusion in our work with staff, volunteers and participants
Non-Essential Job Functions:
  • Performs other duties as required.

Qualifications/Basic Job Requirements

  • Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
  • Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing trainings and professional development.
  • Proof of COVID-19 vaccination required, reasonable accommodations will be considered.
  • Bachelor’s degree and two years of experience, or six years of program coordination experience with focus on restorative justice, victim advocacy, community development or related field required.
  • Demonstrated commitment to and interest in advancing social and/or racial justice initiatives
  • Demonstrated knowledge and familiarity of restorative practices.
  • Ability to understand the criminal legal system and demonstrated knowledge and familiarity with crime/victim issues.
  • Demonstrated strong organizational, coordination, and group leadership skills.
  • Ability to work effectively with a wide range of individuals and groups, including strong formal and informal negotiation skills.
  • Demonstrated ability in public speaking, interviewing, meeting facilitation, and training skills.
  • Computer literacy necessary. Knowledge of Microsoft Office Suite preferred.
  • Ability to develop strong relationships with diverse groups of people, who may have conflicting interests and opinions.
  • Some evening availability required.
  • Ability to work in a team environment, while also working independently necessary.
  • Ability to create and maintain an environment that embraces the operating principles of Restorative Justice.
  • Communicates skillfully on the phone, in person, and in writing, and varies language and communication style to meet the needs of the recipient.
  • Remains calm in the presence of strong emotions from others while creating an atmosphere for problem solving
  • Is discreet and maintains confidentiality regarding people and situations
Indirectly Supervises: 3-4 volunteers at any given time

Additional Information

Promoting a culture that reveres diversity and equity

The City of Burlington is proud to be an equal opportunity employer, and we are strongly committed to creating a dynamic and equitable work-force that mirrors the population and world that we serve. We do not discriminate on the basis of political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sex, sexual orientation, gender identity, marital status, crime victim status, veteran status, disability, HIV positive status, or genetic information in employment or the provision of services.

In addition to being an equal opportunity employer we actively encourage applicants who can contribute to our growing diversity to apply.

Applications for our employment opportunities are only accepted online through our Government Jobs website.

For accessibility information or alternative formats, please contact Human Resources Department at 802-540-3057 or careers@burlingtonvt.gov.


The City of Burlington is proud to offer full time employees a comprehensive benefits program that includes:
Medical/Dental Insurance Coverage
Prescription Drug Coverage
Flexible Spending Programs
Short-Term Disability Insurance
Paid Leave (Sick and Vacation)
Pension Plan
Contributory Retirement Plan
Life Insurance
Employee Assistance Program
Discounted Gym Memberships
Education benefits through Champlain College TruEd
Employee Assistance Program
Wellness Bonus Program
Local Resort and Store Discounts
Subsidized Transportation Options
For additional details please visit https://www.burlingtonvt.gov/HR/benefitsinformation




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