OVERVIEW OF ATHENA:

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

POSITION SUMMARY:

We are currently recruiting for an Administrative Specialist.The Administrative Specialist is responsible for scheduling appointments, answering phones, greeting visitors, and maintaining organized file systems for the organization, and related duties as assigned. This PART-TIME position starts at $19.00 per hour and is located in Golden, CO.

This is a COVID Safe position and requires applicants/employees to be fully vaccinated or agree to submit to weekly COVID testing at the expense of the applicant/employee. Are you currently fully vaccinated? If not, are you opposed to becoming fully vaccinated prior to starting your first day of work? Are you opposed to weekly COVID testing at your own expense?

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions..

• Greet customers entering the Employment Navigation Center; inquire as to customers’ needs; direct accordingly
• Assist customers with technical aspects of job search basics
• Saving and uploading resume
• Applying for jobs online
• Using search tools for job opportunities
• Using Connecting Colorado
• Other technical aspects of job search basics
• Organize and make copies of literature as needed
• Take calls in the call center on a rotation basis
• Assist customers with navigating NorthStar digital learning system
• Check in with customers at computers and aid as needed
• Print materials and post as needed
• Assist with SignageLive and monitor system daily set up and update
• Assist with live events/hybrid events set up and facilitation
• Maintain a clean and tidy appearance in the Center, the interview rooms and the Digital Learning Lab
• Keep interview room bulletin boards information up-to-date
• Reset Connecting Colorado passwords and orient customers to the benefits of using Connecting Colorado
• Thank customers for stopping by and ask if their needs were met
• Supports with lunch, breaks and vacation coverage of other team members
• Participate in developing department goals, objectives, and systems
• Participate in staff meetings and attend other meetings and seminars as assigned.
• Recommend new approaches, policies, and procedures, to continually improve efficiency of the department and services performed.
• Efficiently performs duties as assigned and works as a team within division and company.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal, written, and listening communication skills within the English language.
• Proven, high quality customer service (internal and external customers).
• Ability to work collaboratively.
• Solid ability to analyze situations carefully and adopt appropriate courses of action.
• Ability to understand and adhere to the duties, methods, and procedures required by the position.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks.
• Ability to effectively communicate to large and small group audiences.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent, preferred.

Preferred Knowledge, Skills and Abilities:

• Proven customer service skills; experience working with diverse populations
• Good communication skills; ability to explain complex information in easy to understand manner
• Enjoy working with the public
• Proven computer skills (Microsoft Office, e-mail, internet),
• Able to operate/learn to operate office equipment (copiers, printers, scanners, fax machines, etc.)
• Professional appearance

Research shows women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift and move up to 25 pounds at times.
• Standard hours of work Monday through Thursday, 8:30 am – 3:00 pm.
• Travel may be required up to 10% of the time.

Successful ATHENA employees will display the following characteristics:

• You strive to be the best in your field currently and in the future.
• You like to make your employer look good.
• You find solutions, where others only see problems.
• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

The benefits of working for ATHENA include:

• Support from a team of professionals committed to making your life better.
• Medical, dental and vision insurance.
• Medical and dependent flexible spending account.
• Pet insurance.
• Mass transportation benefit for the Maryland and Washington, D.C. area.
• 401k with a generous employer match.
• Easy to use employee self-serve HR portal.
• Paid time off varies by contract – be sure to inquire with your Recruiter.
• Holiday pay varies by contract – be sure to inquire with your Recruiter.

The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Job Types: Part-time, Contract, Temporary

Pay: $19.00 per hour

Schedule:

• 8 hour shift
• Day shift
• No weekends

Ability to commute/relocate:

• Golden, CO 80401: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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