Autajon Packaging - Boston

POSITION: Administrative Sales Coordinator (ASC)

POSITION SUMMARY:

The Administrative Sales Coordinator is responsible for satisfying the informational needs of assigned customers in a timely fashion. The ASC must manage internal communications to share appropriate information related to projects/production for assigned customers with Sales, Manufacturing, & Management.

PRINCIPAL JOB RESPONSIBILITIES:

• Gather and provide accurate, detailed information from customers, key account managers, prior job jackets, estimates, designs, and Company’s ERP.
• Keep track of margins associated with production of customer orders.
• Communicate clearly, concisely, effectively and persuasively in verbal and written format.
• Perform day-to-day administrative tasks related to processing purchase orders (direct POs or forecasts, depending on the customer) from customers.
• Execute day-to-day administrative tasks related to customer projects and launches; attend new business meetings for new projects.
• Enter, record, store, and maintain information in written or electronic form in various spreadsheets, templates, or Company’s ERP.
• Coordinate with Scheduling to ensure timely productions and deliveries of customer orders or other deliverables (proofs, CAD samples, color drawdowns, etc.).
• Identify and resolve client’s concerns in a calm and professional manner.
• Collaborate with Key Account Managers working on the same assigned customer accounts as need be by acting as an internal spokesperson and providing back office support.
• Work with Warehouse to ensure accurate and timely shipments.
• Work with Key Account Managers and Finance to ensure timely invoicing of non-carton charges such as trial runs, proofs, CAD samples, tooling, etc.
• Develop and implement regular reviews of inventory to assess and resolve customer liabilities; identify opportunities to sell overruns.
• Complete work processing assignments and related clerical duties, including the following: set up new accounts, maintain accurate records, prepare various reports, etc.
• Work independently and within a team on special non-recurring and ongoing projects.
• Consistently make decisions demonstrating regard for our customers.
• Performs other job duties as assigned by management or lead person.

SAFETY RESPONSIBILITIES:
Must learn and comply with all Autajon Packaging Boston safety rules; reference to employee handbook.

PRINCIPAL SKILLS AND FUNCTIONS (5+):

• Proficient level of English – Verbal & Written.
• Proficient in computer office applications which includes Autajon’s ERP system.
• Ability to work independently and as part of a team with a high level of initiative, flexibility and confidentiality.
• Personal Effectiveness/Credibility
• Ability to professionally communicate with politeness, honesty, and integrity.
• Capable of understanding technical customer requirements.
• Ability to work in a fast paced environment to meet customer delivery dates.
• Constantly produce high quality work and maintain established production standards.

JOB REQUIREMENTS:

• High School Diploma or GED; some college business courses necessary.
• 3-5 years’ experience in printing, packaging, or related field preferred.
• Excellent time management, organizational, and analytical skills.
• Knowledge of sales and customer service.
• Ability to read and understand a Job Bag.
• Attention to detail and problem solving skills.

Job Type: Full-time

Salary: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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