Accounts Payable Coordinator II Job at PetSmart

PetSmart Phoenix, AZ 85027

About the Team

Our Finance team ensure we are accountable and on track to company strategies. Their responsibilities include forecasting, in-season management, and analysis across business units. From sales and margin to operations and expenses, our Finance team provides consistent, accurate information to cross-functional partners to support PetSmart's growth initiatives.


About the Location

Hybrid Position:
This position may be considered Hybrid based on PetSmart’s FlexSmart policy and business needs. A Hybrid work arrangement is considered to be a blend of onsite and remote work activity. Associates with a Hybrid work arrangement have a work space at Phoenix Home Office and can be required to come onsite between 1-5 days a week as determined by leadership and based on business needs.


About the Job

The Accounts Payable Processor II provides direct support for analyzing and resolving atypical vendor invoices.

Responsibilities Include (but are not limited to):
  • Validating fields in OCR system
  • Resolving invoice exceptions within the ICC (including but not limited to)
    • Payment terms mismatch
    • Invalid Tax information
    • Vendor number mismatch
    • Invalid requestor
  • Ability to identify issues with EDI and highlight the issue to appropriate business owners for resolution
  • Accurately research, identify, document, and communicate open issues listed on all vendor statements not in vendor payable system
  • Research and apply all open credits listed on vendor statements to appropriately apply
  • Research and resolve all merch vendor payment disputes for prompt resolution
  • Communicate with distribution centers and stores to resolve vendors’ charge backs and disputes
  • Work aged reports to resolve outstanding items
    • GR/IR Clearing
    • Following departments 30-60-90 day requirements
  • Responding to vendor inquiries, via email/phone to resolve questions or concerns
    • RTV requests
    • Invoice Reduction requests
    • POD research and resolution
  • Partner with buyer techs as needed to appropriately decision on invoices and improve the process
Education / Experience
  • Associates Degree
  • 3-5 years related work experience in Finance/Accounting or equivalent combination of education and experience
  • Experience in a high-volume processing environment
Scope of Responsibility
Under supervision, performs work that is varied and requires responsibility. Applies business procedures and processes. Interacts with stores and customers on a frequent basis. Requires some unreviewed action or decision making. Reports to AP Supervisor.

Major Challenges
Interacting with vendors and business partners relating to invoice status. Due to payment terms or potential missing invoices conversations may be adversarial, therefore requiring good communication skills.

Other Skills and Abilities
  • Proven communication skills both verbal and written.
  • The ability to multi-task and willingness to learn new skills.
  • Type 30-45 keystrokes or more per minute and proficiently able to 10-key
  • Proficiency with excel spreadsheets and basic formulas
  • Well organized and detail oriented
  • Team oriented person who can build relationships and trust

About the Culture


At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.


Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • On-site Dog Park
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • On-site coffee bar
  • “Lil’ Paws” learning center and onsite daycare facility (associate paid)
  • Volunteer events with PetSmart Charities
  • Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
  • Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
  • Explore PetSmart Benefits here: https://benefits.petsmart.com/
  • If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide



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