Account Manager - People Solutions Job at Lockton, Inc.
Position responsibilities
- The Account Manager provides the highest level of customer service in servicing, supporting, and coordinating Clients’ accounts
- Services designated book of business as relating to marketing, assisting with claim issues, and administration
- Supports implementation or transition of new/existing lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier
- Facilitates vendor quotes, amendments, and reinstatements for requested changes as needed
- Ensures complete Client information is in data warehouse (BenefitPoint) to ensure data integrity, accuracy, and completeness
- Conducts and creates benefit benchmarking studies, design plan comparison reports, and Client presentation materials
- Obtains policy, then conducts a contract comparison to ensure completeness
- Monitors receipt of quotes from carriers once submitted and negotiated by more senior staff
- Generates materials for Client presentations and meetings, including all material and on-site meetings
- Performs other responsibilities and duties as needed
Position qualifications
Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent
Typically, two years of related Client services experience is required
Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
Strong attention to detail required
Understands industry trends and governmental regulations
Ability to complete continuing education requirements as needed
Ability to travel by automobile and aircraft and be away from home more than one day and night
Ability to work outside of normal business hours as needed
Legally able to work in the United States
This position may be eligible for annual discretionary bonus consideration.
Lockton offers a competitive benefits package which includes medical, dental, vision, 401k plus match, life, salary continuation, long-term disability, wellness program, flexible spending accounts, legal benefit, identity theft protection, accident insurance, critical illness, hospital indemnity, pet insurance, and mental health benefits.
PLEASE NOTE- The salary range below is an estimate. The salary offered may vary depending on the candidate’s geographic location, job-related knowledge, experience, education, certifications, and skills.
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