Account Manager Job at MDConsultingNY

MDConsultingNY Remote

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We are looking for a talented account manager to act as the main interface in our busy marketing agency between the client and our back end teams (social media, SEO, ads, high level CRM). You will be responsible for leading calls with clients 1-2 times a month and receiving their requests/concerns directly on a daily basis in order to ensure their monthly marketing plan is being executed per their scope of work. You will be responsible to report metrics to the client, make suggestions on strategic plan based on ROI data and act as an ambassador to assist with lead management and CRM training, acting as their main advisor. Experience in high level CRM is a strong plus and knowledge of funnels, Facebook ads and google ads. You should have excellent communication skills and be able to multitask and work in a fast paced environment without getting overwhelmed. Candidate must be able to handle stressful situations well and receive constructive feedback in a positive way. Time management skills must be excellent. Job is part time at 20-30 hours per week but can lead into full time if the candidate expands their client deck.

Responsibilities

  • Main client interface
  • Client training
  • Lead client meetings
  • Oversee lead management with clients
  • Oversee account metrics for SEO, Social Media and Ads. Alert team if certain KPIs go below target.
  • Ensure execution of client marketing plan
  • Alert team of any client issues/concerns
  • Identify opportunities for client up sell
  • Collaborate with other teams
  • Oversee project management
  • Participate in team meetings 2x a week

Skills

  • Proven work experience as an account manager
  • Great client service skills
  • Knowledge of social media, ad funnels, SEO, lead management, CRMs
  • Excellent communication skills
  • Analytical and multitasking skills plus time management
  • Ability to deal with stress
  • Team player
  • Strategic thinker
  • Problem solver
  • BSc degree in Marketing or relevant field

Job Types: Part-time, Contract

Pay: $20.00 - $30.00 per hour

Benefits:

  • Flexible schedule
  • Paid time off

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay

Education:

  • Bachelor's (Preferred)

Experience:

  • Marketing: 2 years (Preferred)

Work Location: Remote




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