This position provides accounts receivable support, credit screening, and collections functions.

Specific Responsibilities:

• Process credit reports, in accordance with all state and federal regulations regarding the use and retention of sensitive customer information.
• Review credit applications with the appropriate Finance team member for final approval, or approves credit unilaterally based on benchmarks established by the organization.
• Update Cargas with credit terms for approved accounts.
• Update Cargas with new credit card information where applicable.
• Pulls aging report on a frequent basis, to ensure that accounts are being added to and removed from collections in a timely manner.
• Prints and prepares account statements.
• Processes incoming payments as requested by Finance.
• Manages accounts receivable for house accounts (charge cards and car washes).
• In conjunction with the Finance Department, determines and implements a basic set of criteria for collecting on overdue balances.
• Consults with Distribution and Service Manager to determine best course of action for small balances and commercial accounts.
• Places accounts on Delivery/Service Hold, based on overdue balances.
• Follows up via phone calls and letters to collect overdue balances.
• Initiates lockout procedures and court proceedings where applicable.
• Works in conjunction with the Finance team to execute on any bad debt procedures that may be implemented.
• Provides final authorization for Delivery and Service Hold releases.
• Drives process improvement, simplification, training, and technology implementation for job-specific functions working with cross functional teams in all areas of the company.

As the A/R and Credit Manager, you must be knowledgeable, professional, and capable of interacting effectively with internal and external customers. You must also be highly detail-oriented and focused, with a flexible and adaptable nature. It is important that you display excellent verbal and written communication, interpersonal, and active listening skills.

Required Skills:

• Prior credit/collections experience strongly preferred
• Experience with petroleum delivery, service, and business practices are a substantial advantage
• Ability to multitask, make decisions, and work in a high stress environment
• Professional, polished interpersonal skills, both in person and via telephone
• Discretion and confidentiality in dealing with sensitive customers and related information
• Proficient in Microsoft Office Suite
• Driven and results-oriented, with a good work ethic

Job Environment:

While performing the duties of this job, the employee is regularly required to sit, stand, reach, and lift. The employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.